Mahamritynjay Trust & Mahamritynjay Gurukul Foundation follows a reliable refund policy to let our donors feel privileged about their association with us. We take utmost care about processing donations as per the mandates signed by our donors in the donor forms, both offline and online.

In case of an unlikely event of an erroneous deduction or if the donor wants to cancel/deduct the donation, the Mahamritynjay Trust & Mahamritynjay Gurukul Foundation will respond within 7 working days from the date of receiving the complaint from the donor.

The timely refund of the wrongly deducted amount will depend on the type of card used during the transaction. We would require a proof of deduction of the donation amount and a written communication for refund from the donor within two days after donation.

• In such cases if the receipt already has been issued, then the donor needs to return the original receipt at our official address.
• In the case of tax exemption certificate already issued, refund will not be possible.

We can be contacted for refund request through the following:

* International donations will require more working days for refund.

What information we collect

We use personal information collected from donors for the purposes of processing payments and communicating with donors about Mahamritynjay Trust & Mahamritynjay Gurukul Foundation as well as conducting fundraising and other operations.

This information may include name, amount donated, address, telephone number, donor comments, email address, and any other personal information provided to us (“Donor Data”).

Information from payment processors and other service providers may also be collected. These processors collect certain information from donors, and you should consult their privacy policies to determine their practices.

To provide donors the best possible experience, we work with service providers and may share Donor Data with them for operational and fundraising purposes.